The Great Unheard at Work Taylor & Francis Ltd

Silence always has something to say – it’s never neutral and speaks volumes if people are willing to hear. This book explores the importance of understanding silence and voice in leadership and organisations, and shows how we can move from merely listening to truly hearing those around us. Written by two experts in organisational development, this book explores different types of silence and their implications for organisational practice, digging into the theoretical roots and engaging with real...