Reference and Information Services Taylor & Francis Ltd

Keeping pace with the rapidly shifting environment for all information services workers, in this book provides readers with the knowledge and tools needed to manage the ebb and flow of reference services in today´s libraries. Designed to complement every introductory library reference course, Cassell and Hiremath´s book also serves as the perfect resource to guide current practitioners in their day-to-day work. Guided by a national advisory board of educators and experts, this thoroughly updated...